Shipping policy

Shipping Policy:

All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped if you have provided an email address.

We deliver same day with 12pm as the cut-off for orders of fresh flowers and 2 pm for pastries. If we receive your order after 12nn, we may have to ship your order the next day. We cannot promise delivery time due to the high volume of orders but we will try our best to deliver within the window you specified.

Order and Delivery Schedule:

Kindly confirm the schedule and availability before payment. Contact Us at +63 0908 888 3906 or thru the website's Contact Us Page.

Quality and freshness are important to us. Therefore, we limit our flower orders to a day. We will try our best to accommodate all orders but we cannot promise to schedule everyone especially during special occasions.

For advanced booking and special requests, you may reach us through Viber +639088883906 or Facebook Messenger: Bloomingailsph.

Deliveries are done through local couriers like Lalamove or Grab, therefore we cannot guarantee the exact delivery time. We will try our best to meet your time requirement but it will be dependent on the availability of courier service. We would be needing the full name of the recipient, the name of the person receiving the flowers on behalf of the recipient, contact number, and full address, etc. Please put all the details on the Add a Note upon Checkout. (see complete details below.)

Returned deliveries will be charged a re-delivery fee accordingly including other delivery fees incurred if no one will receive the flowers despite prior confirmation. Delivery Fees: For shipping to areas outside Metro Manila, please send us an inquiry for availability and rates. A pick-up option is also available at our head office in New Manila.

Payments:

After confirmation of delivery schedule, we need to get your full payment. We accept payments via Bank Deposit, Paypal and Credit Card. Kindly send us the deposit or transfer online slip and once verified, your order will be shipped according to schedule decided upon earlier. Bank Details: Account Name: Gail Genevieve Ang BPI: 3529 0771 05 BDO: 000220168520 Gcash: 09088883906. Credit card payment or PayPal payment are considered as confirmed.

Force Majeure: In the event that there would be some delay or cancellation of deliveries, Bloomingails will not be held liable.

We cannot promise exact delivery time as we are relying on local couriers so please give us a window and adjust your requested delivery time accordingly. Better early than late.

In case of courier returns because the recipient is unavailable, we will charge re-delivery fee accordingly. Spoilage of flowers which remain undelivered because of receiver issues will be under the sole responsibility of the sender and not Bloomingailsph's.